Privacy Policy

1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide

• Name, email address, phone number, and other contact details when you register or interact with the Platform.
• Information provided when you list products, make purchases, or contact support.

b. Automatically Collected Information

• Device information (e.g., IP address, browser type, and operating system).
• Usage data, including pages viewed, time spent on the Platform, and interactions with features.

c. Payment Information

• We collect your bank account details when you sign up for an account if you will be selling on the Platform. This is to enable us to pay you for your sales you make on the Platform.
• All payment transactions are processed securely through Yoco. We do not collect or store your credit card or debit card details.

2. How We Use Your Information

• To provide and improve the Platform's services.
• To process transactions and facilitate interactions between buyers and sellers.
• To send notifications, updates, and service-related communications.
• To analyze usage patterns and improve user experience.
• To enforce our Terms and Conditions and comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with the following parties:

a. Third-Party Service Providers

• Google Cloud Infrastructure (including Firebase) for data storage and application performance.
• Yoco for payment processing.

b. Legal and Regulatory Authorities

• To comply with legal obligations or respond to valid legal requests.

c. Buyers and Sellers

• Relevant information may be shared between buyers and sellers to facilitate transactions, such as order details and contact information.

4. Data Security

We implement industry-standard security measures to protect your information. These include encryption, firewalls, and secure data storage using Google Cloud Infrastructure. However, no system is completely secure, and we cannot guarantee absolute protection against breaches.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to the personal information we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data, subject to legal or operational requirements.
• Objection: Object to certain types of data processing.

To exercise your rights, please contact us at cerqlehq@gmail.com.

6. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

8. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this Policy periodically.

10. Contact Us

Email: cerqlehq@gmail.com

Contact Number: [Contact Number coming soon]